Coronavirus Resource Center

The current Coronavirus outbreak in the United States is fluid and constantly evolving.  In order to keep you and your family safe, we'll be providing continuous updates.

What is Coronavirus?

Coronaviruses are a family of viruses that can cause illnesses such as the common cold, severe acute respiratory syndrome (SARS) and Middle East respiratory syndrome (MERS). In 2019, a new coronavirus was identified as the cause of a disease outbreak in China.

The virus is now known as the severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). The disease it causes is called coronavirus disease 2019 (COVID-19).

Coronavirus in the Community?

Use the map below to track the movement of the virus within the community.  Updates are made continually.  

Zoom in on the U.S. to find the detailed numbers for your state.

Illness and Symptoms

The current Coronavirus results in a disease called COVID-19.  The disease primarily affects the lungs.  While the majority of cases results in mild symptoms, in rare cases the disease progresses to pneumonia and possibly multiple organ failure.   

If you've been exposed to the virus, the following symptoms may appear within 2-14 days

Image of a man taking his temperature, a woman coughing and a woman with shortness of breath

If you develop emergency warning signs for COVID-19 get medical attention immediately. Emergency warning signs include*:

  • Difficulty breathing or shortness of breath
  • Persistent pain or pressure in the chest
  • New confusion or inability to arouse
  • Bluish lips or face

More detailed information about the signs and symptoms of COVID-19 can be found here on the CDC's website. 

Is it Coronavirus, the flu or a cold?

Determining whether you have been exposed to Coronavirus, have the flu or a common cold can be difficult.  While there is overlap, some symptoms remain fairly consistent:


Mild to severe respiratory illness with fever, cough, and difficulty breathing

2 to 14 days after exposure

Seek supportive care to help relieve symptoms


Fever, chills, muscle aches, cough, congestion, runny nose, headaches, and fatigue


Antiviral drugs can lessen symptoms and shorten the time you're sick


Runny nose, sneezing, congestion, sinus pressure, and throat irritation


Seek supportive care to help relieve symptoms

How does it spread and how do I avoid it?

Click each tab below to learn more.

Social Contact

The best way to prevent illness is to avoid being exposed to this virus.

  • The virus is thought to spread mainly from person-to-person.
  • Between people who are in close contact with one another (within about 6 feet).
  • Through respiratory droplets produced when an infected person coughs or sneezes.
    • These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.

Avoid close contact

Direct Contact

Clean your hands often

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.

Clean and disinfect
Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
If surfaces are dirty, clean them: Use detergent or soap and water prior to disinfection.

Avoid sharing personal household items

  • Do not share dishes, drinking glasses, cups, eating utensils, towels, or bedding with other people in your home.
  • Wash thoroughly after use: After using these items, wash them thoroughly with soap and water or put in the dishwasher.

Don't Infect Others

Stay home except to get medical care

  • Stay home: People who are mildly ill with COVID-19 are able to recover at home. Do not leave, except to get medical care. Do not visit public areas.
  • Avoid public transportation: Avoid using public transportation, ride-sharing, or taxis.

Separate yourself from other people in your home, this is known as home isolation

  • Stay away from others: As much as possible, you should stay in a specific “sick room” and away from other people in your home. Use a separate bathroom, if available.
  • Limit contact with pets & animals: You should restrict contact with pets and other animals, just like you would around other people.
    • Although there have not been reports of pets or other animals becoming sick with COVID-19, it is still recommended that people with the virus limit contact with animals until more information is known.
    • When possible, have another member of your household care for your animals while you are sick with COVID-19. If you must care for your pet or be around animals while you are sick, wash your hands before and after you interact with them. See COVID-19 and Animals for more information.

Call ahead before visiting your doctor
If you have a medical appointment, call your doctor’s office or emergency department, and tell them you have or may have COVID-19. This will help the office protect themselves and other patients

Wear a facemask if you are sick
You should wear a facemask when you are around other people and before you enter a healthcare provider’s office.

Cover your coughs and sneezes

  • Cover: Cover your mouth and nose with a tissue when you cough or sneeze.
  • Dispose: Throw used tissues in a lined trash can.
  • Wash hands: Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not available, clean your hands with an alcohol-based hand sanitizer that contains at least 60% alcohol.

Avoid sharing personal household items

  • Do not share: Do not share dishes, drinking glasses, cups, eating utensils, towels, or bedding with other people in your home
  • Wash thoroughly after use: After using these items, wash them thoroughly with soap and water or put in the dishwasher.

Caring for Others

Protect Yourself

Household members, intimate partners, and caregivers in a nonhealthcare setting may have close contact with a person with symptomatic, laboratory-confirmed COVID-19 or a person under investigation. Close contacts should monitor their health; they should call a healthcare provider right away if they develop symptoms suggestive of COVID-19 (e.g., fever, cough, shortness of breath) 
Close contacts should also follow these recommendations:

  • Make sure that you understand and can help the patient follow their healthcare provider’s instructions for medication(s) and care. You should help the patient with basic needs in the home and provide support for getting groceries, prescriptions, and other personal needs.
  • Monitor the patient’s symptoms. If the patient is getting sicker, call his or her healthcare provider and tell them that the patient has laboratory-confirmed COVID-19. This will help the healthcare provider’s office take steps to keep other people in the office or waiting room from getting infected. Ask the healthcare provider to call the local or state health department for additional guidance. If the patient has a medical emergency and you need to call 911, notify the dispatch personnel that the patient has, or is being evaluated for COVID-19.
  • Household members should stay in another room or be separated from the patient as much as possible. Household members should use a separate bedroom and bathroom, if available.
  • Prohibit visitors who do not have an essential need to be in the home.
  • Household members should care for any pets in the home. Do not handle pets or other animals while sick. For more information, see COVID-19 and Animals.
  • Make sure that shared spaces in the home have good air flow, such as by an air conditioner or an opened window, weather permitting.
  • Perform hand hygiene frequently. Wash your hands often with soap and water for at least 20 seconds or use an alcohol-based hand sanitizer that contains 60 to 95% alcohol, covering all surfaces of your hands and rubbing them together until they feel dry. Soap and water should be used preferentially if hands are visibly dirty.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • The patient should wear a facemask when you are around other people. If the patient is not able to wear a facemask (for example, because it causes trouble breathing), you, as the caregiver, should wear a mask when you are in the same room as the patient.
  • Wear a disposable facemask and gloves when you touch or have contact with the patient’s blood, stool, or body fluids, such as saliva, sputum, nasal mucus, vomit, urine.
  • Throw out disposable facemasks and gloves after using them. Do not reuse.
    When removing personal protective equipment, first remove and dispose of gloves. Then, immediately clean your hands with soap and water or alcohol-based hand sanitizer. Next, remove and dispose of facemask, and immediately clean your hands again with soap and water or alcohol-based hand sanitizer.
  • Avoid sharing household items with the patient. You should not share dishes, drinking glasses, cups, eating utensils, towels, bedding, or other items. After the patient uses these items, you should wash them thoroughly (see below “Wash laundry thoroughly”).
  • Clean all “high-touch” surfaces, such as counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets, and bedside tables, every day. Also, clean any surfaces that may have blood, stool, or body fluids on them.
  • Use a household cleaning spray or wipe, according to the label instructions. Labels contain instructions for safe and effective use of the cleaning product including precautions you should take when applying the product, such as wearing gloves and making sure you have good ventilation during use of the product.
    Wash laundry thoroughly.
  • Immediately remove and wash clothes or bedding that have blood, stool, or body fluids on them.
  • Wear disposable gloves while handling soiled items and keep soiled items away from your body. Clean your hands (with soap and water or an alcohol-based hand sanitizer) immediately after removing your gloves.
  • Read and follow directions on labels of laundry or clothing items and detergent. In general, using a normal laundry detergent according to washing machine instructions and dry thoroughly using the warmest temperatures recommended on the clothing label.
  • Place all used disposable gloves, facemasks, and other contaminated items in a lined container before disposing of them with other household waste. Clean your hands (with soap and water or an alcohol-based hand sanitizer) immediately after handling these items. Soap and water should be used preferentially if hands are visibly dirty.

How Can HealthPoint Plus Help?

Telehealth keeps you at home and out of sick waiting rooms. You can receive world-class care anywhere you have access to the internet or a phone.

If you’re concerned about Coronavirus, of course we’re here to help. Our providers will evaluate your symptoms, advise you on the next steps, develop a detailed treatment plan and, if needed, a Care Coordinator can direct you to the nearest testing facility.  If you believe you may have previously been exposed, a provider may refer you for antibody testing. 

Just as important, our telehealth solution keeps you out of the waiting room for the treatment of up to 80% of routine medical issues that you would otherwise have to treat in person.  Illness and injuries aren't going to wait for Coronavirus to pass.

COVID-19 Treatment FAQs

Can your medical providers screen for COVID-19?
Yes. Our providers can evaluate your symptoms and risk factors/exposure to determine the likelihood of a COVID-19 infection, based on CDC guidelines. They will then determine the best course of treatment based on their evaluation.

Do you provide testing for COVID-19?
No, not at this time. Patients in need of testing will be referred to a community health resource or their primary care provider, who can collect a specimen using a nasal or throat swab, which can then be submitted to a lab for COVID-19 testing.

Do you provide antibody testing for COVID-19?
Yes. Your provider can order IgG Antibody Tests. This type of blood COVID-19 test is for individuals who think they may have had COVID-19 and do not currently have symptoms nor have shown symptoms for at least two weeks. This test does not tell you if you have an active infection.?

Can my provider write me an excuse note?
Yes. Your provider can write a note excusing you from school or work for up to 14 days based on their evaluation and clinical judgment.

Can my provider write me a note regarding wearing a mask?
Yes. Your provider can write a note stating you can wear a mask at work; however, our providers cannot write a note stating you don't have to wear a mask at work.

Click a link below to learn more or sign up for the service.

Having Trouble Buying Hand Sanitizer...Make Your Own

Washing your hands thoroughly is still the recommended method for disinfecting your hands, but that's not always practical, especially when you're away from home.  When washing your hands is not practical, using hand sanitizer is an effective alternative.

You may find it difficult buying hand sanitizer in the store or on line (or for a reasonable price).  In that case, you can make it at home.  Here's how:

Here are some of the more common questions asked

In light of data about how COVID-19 spreads, along with evidence of widespread COVID-19 illness in communities across the country, CDC recommends that people wear a cloth face covering to cover their nose and mouth in the community setting. This is an additional public health measure people should take to reduce the spread of COVID-19 in addition to (not instead of) social distancing, frequent hand cleaning and other everyday preventive actions. A cloth face covering is not intended to protect the wearer, but may prevent the spread of virus from the wearer to others. This would be especially important in the event that someone is infected but does not have symptoms. A cloth face covering should be worn whenever people must go into public settings (grocery stores, for example). Medical masks and N-95 respirators are reserved for healthcare workers and other first responders, as recommended by current CDC guidance.

Yes.  If you have or suspect that you have contracted the virus, masks may help you from spreading it in droplets that are dispersed when you cough or sneeze.  

If you think you've been exposed, but aren't sure, a telehealth visit is your best first step.  A provider can asses the likelihood of your contracting the illness and suggest a treatment plan while keeping you out of a waiting room.  Of course, if you're experiencing a medical emergency, you should call 911.  

Coronaviruses are generally thought to be spread from person to person through respiratory droplets. Currently, there is no evidence to support transmission of COVID-19 associated with food. Before preparing or eating food it is important to always wash your hands with soap and water for at least 20 seconds for general food safety. Throughout the day use a tissue to cover your coughing or sneezing, and wash your hands after blowing your nose, coughing or sneezing, or going to the bathroom.

It may be possible that a person can get COVID-19 by touching a surface or object, like a packaging container, that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

In general, because of poor survivability of these coronaviruses on surfaces, there is likely very low risk of spread from food products or packaging.

It is not yet known whether weather and temperature impact the spread of COVID-19. Some other viruses, like the common cold and flu, spread more during cold weather months but that does not mean it is impossible to become sick with these viruses during other months. At this time, it is not known whether the spread of COVID-19 will decrease when weather becomes warmer. There is much more to learn about the transmissibility, severity, and other features associated with COVID-19 and investigations are ongoing.

At this time, there is no evidence that animals play a significant role in spreading the virus that causes COVID-19. Based on the limited information available to date, the risk of animals spreading COVID-19 to people is considered to be low. A small number of pets have been reported to be infected with the virus that causes COVID-19, mostly after contact with people with COVID-19.
Pets have other types of coronaviruses that can make them sick, like canine and feline coronaviruses. These other coronaviruses cannot infect people and are not related to the current COVID-19 outbreak.
However, since animals can spread other diseases to people, it’s always a good idea to practice healthy habits around pets and other animals, such as washing your hands and maintaining good hygiene. For more information on the many benefits of pet ownership, as well as staying safe and healthy around animals including pets, livestock, and wildlife, visit CDC’s Healthy Pets, Healthy People website.

How to wear a medical mask

A medical mask is often advised and in some states, required.  If you wear a mask, you should know how to wear it appropriately.  Watch the video below to learn how.

Can't find a mask at the store?

Watch the Surgeon General show you how to make one at home.  

HealthPoint Plus is here to help!

Click a link below to learn more or sign up for the service.

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